Get in Touch With Us
Have a question about one of our reviews, spotted something that needs updating, or want to flag a payout time that no longer matches what a poker site advertises? This is the page for that. We keep this contact route simple so your message reaches a real person who works on the site, not a queue.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and let us know upfront what it's about — a review correction, a question about a specific brand, or general feedback. That helps us route it to the right person and reply faster. We aim to respond within a couple of working days, though it can take a little longer during busier periods.
What We Can Help With
- Review accuracy — If a bonus term, rake structure, or withdrawal time we've listed for any site in our rankings — including Coinpoker, Bovada, Stake, Ignition, Americas Card Room, and the others we cover — looks out of date, tell us and we'll check it.
- Payout and cash-out questions — If you've had an experience with a fast payout claim that doesn't match what you saw at a site, let us know the details so we can look into it.
- Content suggestions — Want us to cover a particular payment method, state availability question, or comparison angle we haven't addressed yet? We read every suggestion.
- Partnership or editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message. We can point you toward support resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available in every state we cover.
A Note on How We Cover This Industry
Our rankings and reviews reflect independent research into licensing, player traffic, game variety, deposit and withdrawal methods, and bonus terms. Some of the operators we feature, including those listed on this site, may pay us a commission if a reader signs up through a link on our pages. That relationship never decides where a site ranks or what we say about it — our assessments are based on the same factors regardless of any commercial arrangement. If you ever feel a review reads as promotional rather than honest, tell us directly; we take that seriously.
Before You Write In
A few things that help us help you faster:
- Name the specific poker site your question relates to, if applicable.
- Include screenshots or dates if you're reporting a discrepancy in bonus terms, payout times, or availability in your state.
- Let us know if your enquiry relates to a page elsewhere on the site, such as our guide to trusted non-GamStop casinos in the UK, so we can direct it appropriately.
Eligibility and Responsible Play
Real money poker is intended for adults aged 21 and over in most regulated states (18+ in a small number of jurisdictions). Nothing on this site is aimed at anyone under the applicable legal age, and none of our content should be read as a guarantee of winning or a suggestion that poker is a reliable way to make money. If you're contacting us about a gambling-related concern for yourself or someone else, the National Problem Gambling Helpline (1-800-GAMBLER) is available for free, confidential support.
What Happens Next
Every message we receive is read by someone on our editorial team. We don't rely on automated replies to close out enquiries — you'll hear back from a person, and if a correction or update is warranted, we'll make it and let you know once it's live. Thank you for taking the time to reach out; reader feedback is one of the main ways we keep this site accurate and useful.